Privacy policy
Information you provide to us
- Personal details and contact information: This includes information such as name, contact information (including mobile telephone number) and any personal information required for creating an account with us or engaging with our Services.
- Account and user information: This includes information which you provide us when you register for certain customer services or participate in one of our online contests.
- Sales and marketing related information: This includes information such as products purchased, your marketing preferences, telephone number, email address and information about how you interact with our marketing materials.
- Payment and transactional information: When you purchase an item from us, you provide our payment processor with your payment information. This includes information such as billing and payment card details, payment receipts and shipping details. We use a trusted third party payment provider and as such, EM BASICS does not collect payment card information.
- Customer support information: You may provide us with additional information if you email or call us. Additional information may include details of administrative, technical and support communications with us and any personal information contained in complaints or concerns you submit to us.